For my second favorite takeaway from Dare to Lead, I’m going to part three entitled “Braving Trust.” This part focuses on the process of trust. Brown’s team identified seven behaviors that make up trust’s anatomy, which she came up with the acronym BRAVING to define. Those seven behaviors are:
After reading the definitions and unpacking of these seven, the one that most challenged me was #7. Read this definition, and you might see why:
Generosity: You extend the most generous interpretation possible to the intentions, words, and actions of others.
There are so many opportunities for us to make up what we think other’s intentions are, why they said what they said, or did what they did. And many of them aren’t based on generosity. Many are based on our shallow trust levels.
So here are scenarios where I’ve put this to the test since reading this:
- When someone doesn’t return my call/voicemail/text/email in the time I think they should
- When someone appears to have over promised…again
- When someone clearly didn’t read all the details of my email
- When someone gives the wrong impression, in my opinion
See what I mean? All these scenarios have potentially opposite outcomes when I practice generosity. Generosity deepens trust and diminishes suspicion or accusation.
Generosity is a gift that can come in various packages. Here’s to offering it more every day.